There are NO refunds for missed classes of any kind, only reschedules available upon discretion of the leader of the class and per these conditions.
- There are no refunds for canceled classes, however if you do cancel a class (which you may do up to 3 hours prior), you may transfer the purchase of this class to a future class of the same kind. Please reach out directly to obtain your code to reschedule your class.
- If a class is canceled by the leader of the class due to inclement weather, unexpected building issues or life emergency, ALL registered participants of the class will be fully credited this class towards another rescheduled class of the same kind.
- Five Class Passes need to be used within two months of purchase, 8 week timeframe from date of purchase. If you miss a class due to illness or other reasons that you are registered for using a five class pass, this class has to be made up within the 8 weeks from purchase policy.
- Gift Certificates need to be used within one year from date of purchase and can be used for any group class that is NOT a speciality class, i.e. therapeutic specialty group or an individual music therapy session does not apply. They can be used for any music based early childhood group and/or school aged group.
- Tardiness: To respect all group members and ensure your little one has an enjoyable class, if you are more than 15 minutes late after the class began, you will need to reschedule.